 Recall of our Kids Cups: November 30, 2023
Tiblue is committed to the safety of our customers. In accordance with this commitment, Tiblue, in cooperation with the Consumer Product Safety Commission (“CPSC”), is voluntarily recalling 8 oz. and 12 oz. models of Tiblue Double-Walled Stainless Steel Children’s Cups sold at Amazon.com by FENGM from August 2021 to July 2023. Tiblue is taking this action with no incidents or injuries reported.
Recall Reason
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Recall of Kids Cups: November 30, 2023 Recall Reason
The bottom exterior of the stainless-steel cups contains levels of lead that exceed the federal lead content ban if the bottom powder painting gets removed. Liquids in the cup are not exposed to lead due to the double walled construction of our cups. In addition, the lid can crack and break during foreseeable use producing sharp edges and small parts, posing laceration and choking hazards to children.
Remedy
We are encouraging consumers who own the affected products to immediately stop using the cups. To request a full refund or replacement, please click on the “Refund Submission Form” link below. Consumers are asked to fill out their name, address, order id and upload a photo of the disposition of cups. Due to the volume of refund requests, we ask for your patience. We apologize for the inconvenience.
Disposition of product
The affected products on the hand of consumers cannot be returned to Amazon. We ask consumers to destroy the cups by using a Sharpie and draw an X on the outside and inside of each cup.  1. Is there any risk that the water inside the cups can be contaminated by Lead? No. The cup is made of double-wall stainless steel, the stainless- steel itself is lead free. What contains lead is the sealing dot at the exterior bottom of the shell (see the picture on the left). The water or other liquid inside the cups is NOT exposed to the Lead sealing dot on the outside of the cup, and thus the contents of the cup are NOT Lead-contaminated. 2. Is there any harm to your children? No. The contents in the cups do NOT contact lead. In addition, the cups have a painted coating that covering the lead sealing dot, so the kids do NOT touch the lead. We recall the cups because if the paint was accidentally removed, there would be a potential touching hazard. |